We live in an era where "being online" is no longer an activity; it is a state of being. Like electricity or running water, connectivity has shifted from a technological marvel to the normality of daily life. And while the world turns its eyes to the latest apps, AI trends, or viral content, the strong, complex foundation that enables the new tech to even exist, stays “out-of-mind” (unless it stops working, of course).

Wind, rain, snow, sunshine - no matter the weather, when there's a problem with the connection, he's one of the people who has a duty to fix it.

Ioanna Ilchovska, Director of Legal Relations and Regulation at CETIN Bulgaria, on the path of professional development and lifelong learning